Meet our Administrative Professionals

Happy Administrative Professionals Day

We want you to meet the women behind-the-scenes here at O’Connor Mortuary. These 5 ladies work full-time to be the first to answer the phone, prepare and file  all of our  paperwork, ensure quality & efficiency, and most of all, they help us look good!
We are happy to introduce to you, the Admin Ladies of O’Connor Mortuary!


First up is . . .

Diana – The Voice of O’Connor & our lovely Receptionist

Diana1. How long have you worked for O’Connor Mortuary?  I have been with O’Connor since 2005.

2. What made you consider working at a mortuary?  I never thought I’d see myself here. I faxed over my resume to Jeff Turner, and I didn’t even know what company I was faxing it to. When I came in for the interview Jeff & Pat made me feel so comfortable, like family instantly! I even got a hug!

3. What is a random fact about you that not many people know?  I’m a River Rat! I love to go to Lake Havasu & the Colorado River! I have been going there for 38 years. 

4. What is your favorite hobby/thing to do after work?  I love to exercise, it makes me feel better everyday! Boating and water-skiing have always been a favorite sport of mine. Just spending time out on the water with our friends and family, means the world to me!

5. Why do you do what you do?  I find it very rewarding to help our families in their time of needs. The staff I work with, are all amazing! I love coming to work everyday. Not only do I see the caring and compassionate people that I work with, I also see how they interact with our families. You can’t ask for a more trusting staff.

Shayna – Administrative Specialist

Babalu & Shayna

Babalu & Shayna

1. How long have you worked for O’Connor Mortuary?  I have worked for the mortuary for 1 year and 4 months, almost to the day.

2. What made you consider working at a mortuary?  I found out about the job thru Diana Williams and love the administrative job field. I also wanted to help the families in need and know that they will get taken care of in any way. When I had my interview I realized right away that this was more than just a place to work. It was a family. All the people here were not just here for a pay check, they were here to truly take care of every family we serve like it was there own. 

3. What is a random fact about you that not many people know?  Something that most people might not know . . . I am a homebody I would rather stay home and have people come over than going out. I also love to be comfy and could wear sweats all day, everyday!

4. What is your favorite hobby/thing to do after work?  My favorite thing to do after work is go home and take my puppy, Babalu for a walk with my fiancé Brad. After the walk we usually just relax together and have some dinner.

5. Why do you do what you do?  I do my job here because it makes me feel good to know that I am helping a family in need, I know that I will do my job to the best of my ability and give the family everything they need.  I love the fact that I know when a family comes to O’Connor Mortuary they and their loved one will be taken care of like family and everything will go smoothly for them.

Lori – AdministrativeSpecialist/Marker Manager /& Blogger Extraordinaire!

user-avatar-pic-11. How long have you worked for O’Connor Mortuary?  3 years and four months

2. What made you consider working at a mortuary?  I served in the Memorial Ministry at Saddleback Church and after dealing with the staff at O’Connor, knew I wanted to be part of a great team.

3. What is a random fact about you that not many people know?  I have a Master’s Degree in Education and planned on spending my career as an elementary school teacher.

4. What is your favorite hobby/thing to do after work?  Walk my dogs and talk to my neighbors.

5. Why do you do what you do?  Because I truly think it is my calling.  I was never given the chance to grieve when I lost my father because nobody ever talked about it.  I am learning how to deal with grief from years ago while helping others through their journey.
I hope it is not too cliche, but I just love people!

Kari – Administrative Specialist

Kari1. How long have you worked for O’Connor Mortuary?  I worked for O’Connor from 1998-2003 and then came back in September of 2011. Love this place!
2. What made you consider working at a mortuary?   My mom worked here, and they were looking for an admin girl to file Death Certificates. I had a medical background, and wanted to be able to use my schooling in some capacity. Talking to Doctor’s and the Coroner to obtain medical information for the deceased was right up my alley.  
3. What is a random fact about you that not many people know?  I was a nursing student at LACo/USC school of Nursing when I had my first child. I made the decision to stay home. I’ve never regretted it for a minute.  My kids are my greatest treasure.  Being able to be home and attend all their activities was a huge blessing in my life. When I worked for O’Connor in 2001 I got pregnant with my 4th and final baby. Once again I was faced with a decision and after tying to do both, I decided I needed to be home with my kids. 
4. What is your favorite hobby/thing to do after work?  I love to read.  It’s my favorite form of relaxation.

5. Why do you do what you do?  Considering the fact that I’ve returned after years at home, it must be for the pure pleasure that I get from the work and working for such an amazing organization.  I have been in love with this place since my mom started working here over 20 years ago.  I have always felt as if I was a part of something so much bigger than entering information into a computer and checking items off a list.  I am a part of a family who strives every day to make a difference in the lives of those who have lost and are hurting.  I don’t just have a job, I have a profession that is meaningful and necessary, not just to me, but to those that I serve.

And last but certainly not least . . .

Amy – Administrative Specialist Manager

Amy1. How long have you worked for O’Connor Mortuary?  2 years & 7 months.

2. What made you consider working at a mortuary?  I started working in this profession 2 days out of high school and I never really had to consider it. I just looked at it as a job and not different then any other job at the time. If you asked me today it would be to serve the families. To come beside them and shepherd them.

3. What is a random fact about you that not many people know?  I am afraid of heights!

4. What is your favorite hobby/thing to do after work?  Be with my 2 daughters and go to Disneyland.

5. Why do you do what you do?  I enjoy helping people during one of the most difficult times in their life.


Thank you for learning about our staff! Have you ever met any of them?

Tell us about your interaction!


Photo Credit:

Happy Admin Day to all you Administrative Pro’s out there!!


By | 2013-04-24T05:00:40-07:00 April 24th, 2013|General|19 Comments


  1. Lisa O'Connor April 24, 2013 at 7:26 am - Reply

    What an amazing group of beautiful and intelligent women!

    • Lori April 24, 2013 at 9:12 am - Reply

      Thank you Lisa!!

    • Karilyn Leslie April 26, 2013 at 4:20 pm - Reply

      Thanks Lisa!! That means a lot coming from a “true” O’Connor woman!! oxoxo

  2. Carrie Bayer April 24, 2013 at 8:46 am - Reply

    We certainly couldn’t do what we do so well without this amazing group of ladies. Thank you to all of them! Love, Carrie

    • Lori April 24, 2013 at 9:11 am - Reply

      Love you too Carrie!! XOXO

    • Karilyn Leslie April 26, 2013 at 4:21 pm - Reply

      Thank you again for making our job so much easier. It’s a pleasure working with you.

  3. Anne April 24, 2013 at 10:33 am - Reply

    Amazing women, every single one. I know you pretty well and I love you and love working with you. I started out in that same trench and did it for five years. I know the degree of intensity, timeliness, accuracy and precision it takes to do it well, always with a smile, not: “You want it when???”

    • Karilyn Leslie May 9, 2013 at 1:15 pm - Reply

      I love how you can relate to us Annie!! It’s so nice to have someone here that “gets it.”


  4. Kristen Hemmen April 24, 2013 at 11:32 am - Reply

    Love this Blog! These ladies truly are the Women behind the scenes and they do an amazing job!

  5. Ms. Fran Cantor April 25, 2013 at 1:10 am - Reply

    Hello Lori,

    I’m a fowllower of your Blog. I have enjoyed the Topics and the Comments. I’m so glad about
    this one reason being this is the first time they have given recognition on the “WOMEN” staff.
    I have always see the “Men” Executive being tribute. Women should be given support and
    endorsement in their Profession and you are all being “HONOR” That Pleases Me.

    The Only one I have Spoken to was Diana the Lovely Receptionist. May I also say even our
    President has recognition for “GOP” WOMEN” he had for Lunch. Thank God that the doors
    finely open for all of us “WOMEN” O’Connor’s is a wonderful Family to work for. Blessing
    for all that you do. <3


    • Lori April 25, 2013 at 8:44 am - Reply

      Hi Frannie,
      Thank you so much for your comments and your support of our blog, as well as our staff. While I am a contributing author to the blog, Molly Keating is our Social Media Manager and the one that makes the rest of us look good. Without her edits, you wouldn’t see the polished versions.
      I have noticed you commenting on our O’Connor page as well. It is so wonderful to be able to touch our community through the internet when we may not have the chance to connect otherwise.
      Thank you for your support and have a great day!

  6. Patricia Kolstad May 1, 2013 at 7:51 am - Reply

    What an amazing group of professional women!

    In 1993, I started with O’Connor in this very same role. And believe me, it’s not for the faint of heart. The attention to detail that these women have is beyond any words I can express. They are persistent, energetic and extremely focused. And the end result is a family who has been cared for in the most professional way. I have such great respect for each of them, and love them dearly. They are part of the family of O’Connor, and I feel blessed that some of them refer to me as Momma Pat. Congratulations to all of you for your incredible work. It does not go unnoticed by me or by those you serve. You deserve all of the praise we can offer. Thank you, thank you . . .

    alias “MP”

  7. GREG FORSTER May 1, 2013 at 12:07 pm - Reply

    I truly mean it when I say that it is a pure joy to work with each of these ladies….and I do mean the word “ladies”, with all of the savior faire, professionalism, courtesy, manners and great commitment in helping me…working with me…to achieve my goals as an Advance Funeral Planner here at O’Connor.

    My Very Best Personal Wishes to Each of You!


    • Karilyn Leslie May 7, 2013 at 3:47 pm - Reply

      Such kind words from a true gentleman!!

      It is a pleasure to work with you Greg!


  8. Molly May 1, 2013 at 12:14 pm - Reply

    Having the privilege of putting this blog together and getting to at last highlight you ladies in some way was an absolute joy. Thank you so very much for all the work you do and for giving us even a small snippet into who you are, your purpose, and why you help make O’Connor such a wonderful place.

    I’m thankful for each and every one of you!

    • Karilyn Leslie May 7, 2013 at 3:46 pm - Reply

      THANKS MOLLY!! It’s nice to be recognized, you’re the best!!


  9. Neil O'Connor May 7, 2013 at 10:26 pm - Reply

    Ladies –

    I am deeply thankful for all your dedication you give our team and community. It truly is a joy to be in your company everyday, I love seeing your smiling faces, and learning more about you. I hope you enjoy your days together as much as I enjoy being with you. XOXO

  10. Fitz May 9, 2013 at 8:43 am - Reply


    Thanks for recognizing these wonderful and amazing ladies. They truly treat every family as if they were they’re own and are the unsung heroes of our business.

    Great job ladies and thank you for all you do. I appreciate each of you for your dedication and for your unique personalities. You are a blessing to me and to all the O’Connor Staff and families you serve.


  11. Jeff Turner May 13, 2013 at 9:41 pm - Reply

    To all of you,

    Thank you for all that you do. Much of it is unseen by our families but I know the creative persistence you at times must employ in order to allow us to accomplish services when our families need them to happen. Thank you for your tireless efforts and expertise in what you do. You are the reason I want to come to work! Well, at least one of the reasons. I love and appreciate you all.